TengoInternet - Guest support for TengoInternet WiFi (2023)

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  • 1.Is TengoInternet guest support available in all locations?

    No, some locations choose not to allow the TengoInternet guest at their location. Instead, guests are encouraged to seek advice at the hotel reception. To find out what's available in your location, ask at the front desk or call our 24-hour toll-free number: 1 (801) 919-8062.

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  • 2.What is the target uptime of TengoInternet?

    TengoInternet offers the largest and most reliable outdoor wireless network with over 99% average uptime.

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  • 3.How can I gain more time?

    If you already have a TengoInternet account and would like to gain additional time, after your subscription expires you will be redirected to our registration website where you can purchase additional services by registering as a regular customer with your username and password. To complete your purchase, select the plan you want from the available list, click the Terms and Conditions checkbox to accept, and click Submit to purchase a new plan.

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  • 4.How can I buy the service?

    The service is purchased at one of our TengoInternet offices. After connecting to the TengoInternet wireless network and opening Internet Explorer, Mozilla Firefox or Safari; You will be redirected to our registration page. Select the New Customers link and enter the required information to sign up for the period you wish to purchase. Some RV resorts also offer prepaid cards for sale at check-in. At these resorts, resort staff will provide you with the voucher code required to access the Wi-Fi network.

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  • 5.How much is it?

    (Video) TengoInternet - Full-Service Outdoor Wireless Solutions

    Prices vary by location and some locations offer free access, so contact your location's office for more information. Use your TengoInternet account at each TengoInternet location you visit to purchase access while you are there.

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  • 6.How is a service day calculated?

    A service day is a continuous 24-hour period beginning at the first trigger point.

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  • 7.What hardware or software do I need to access the service?

    You need a PC or other internet device with a compatible browser (IE 7.0 or higher, Firefox or Safari) and an 802.11 Wi-Fi certified adapter.

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  • 8.How do I configure my computer to use the TengoInternet service?

    Steps to connect to the Internet:

    1. Turn on your computer or restart it if it is in standby mode.
    2. Activate your wireless adapter and make sure it is turned on.
    3. Reconnect to TengoInternet Wi-Fi.

    - Windows XP: Right-click the wireless icon in the system tray next to the clock and left-click View available wireless networks.

    - Windows Vista: Click Start and Connect To.

    - Windows 7: Open Connect to a network by clicking the network icon or in the taskbar.

    - Mac OS X: Click on the airport icon in the menu bar.

    4. Select the TengoInternet network and click "Connect".
    5. Open your browser (Example: Internet Explorer)

    Note: If the welcome page does not appear, delete everything in the address bar and type: start.tengointernet.com

    6. Follow the on-screen instructions to register and access the Internet.
    7. Sign in if you are already a TengoInternet customer.

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  • 1.Can I use an account between two people?

    (Video) Tengo - Freemium WiFi

    Yes you can, but not at the same time. Only one person per account can log in at a time. If two people try to log in with the same account, one person will be kicked from the service.

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  • 2.Can I access my web-based email account through my TengoInternet account?

    You can access any web-based email account such as Yahoo.com or Hotmail.com. If you use POP/SMTP mail, you should be able to access your email just as if you were connected to a standard Internet connection. We automatically manage outgoing SMTP email routing, so no changes to your email client are required.

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  • 3.Can I access my company network via VPN?

    Yes, TengoInternet is compatible with most VPN clients. Login to TengoInternet with a properly configured IE or Netscape browser, then launch your VPN client.

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  • 4.Can I use my AOL browser with the TengoInternet service?

    Yes, use your Internet Explorer, Netscape, Mozilla or other open browser to connect to the TengoInternet service and then launch your AOL browser.

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  • 5.Can I use VoIP phone services like Vonage over my internet connection?

    Current Wi-Fi devices do not offer VOIP traffic prioritization, so TengoInternet does not currently support VOIP services. You can test the service, but your results may not be satisfactory. Some locations prohibit the use of VOIP on their wireless networks. Please ask at the office.

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  • 6.How can I print?

    If you don't have your own printer, the most convenient solution available today is to log on to www.fedex.com/us/officeprint/main/index.html and find a Kinko store near you. These stores have the ability to accept print orders over the Internet and print them out for later pickup. They are open 24 hours a day and there are hundreds of locations across the country.

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    (Video) TengoInternet -March 2017 CEO Connect (Streaming & WiFi Offerings)
  • 1.How can I increase my signal strength?

    Place your WiFi adapter or PC (if you have an internal WiFi adapter) next to a window (preferably in front of the most visible WiFi antenna). – Open curtains or blinds (especially aluminum blinds). – Remove all metal window coverings (e.g. windshield sunshades) as metal objects will reflect the signal away from you. - Contact the manufacturer of your wireless device or computer for instructions on how to maximize the wireless adapter's transmit power and disable the default power saving option that claims to extend your laptop's battery life and limit the wireless device's range. - In addition, microwave interfaces, cordless phones, trees, and personal wireless routers can also prevent you from getting a clear signal. So try to limit these factors if possible. - If you are using your laptop's built-in WiFi adapter and moving your computer's location doesn't solve your connection problem, consider purchasing an external adapter. External adapters like those from Engenius are better suited to an outdoor WiFi environment. - External WiFi adapters have 3 to 5 times the performance of internal adapters and allow you to move the adapter around or place it in a window to maximize signal transmission without having to move your computer. Built-in internal wireless adapters were designed by computer manufacturers for indoor use, e.g. B. in office conference rooms, in your home or in a coffee shop. We recommend the HField WiFire wireless USB adapter. You can buy Wifire from amazon.com and other online stores.

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  • 2.When I open my browser, I don't get a welcome or login screen.

    If the welcome page does not appear, delete everything in the address bar and type: http://start.tengointernet.com.

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  • 3.Who do I call if I'm having trouble setting up my wireless device?

    If you have configuration problems, contact the device manufacturer or, in the case of an integrated WLAN card, the computer manufacturer. Here are some helpful numbers: Apple: 1-800-275-2273 D-Link: 1-877-453-5465 EnGenius: 1-714-432-8668 Hfield: 1-877-743-4353 Linksys: 1-800- 326-7114 Netgear: 1-888-638-4327 Orinoco: 1-866-ORINOCO WiFiRanger: 1-888-630-4689

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  • 4.Why can't I receive emails?

    Make sure you connect to TengoInternet from your browser before attempting to connect with an email client such as Outlook Express or Outlook.

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  • 5.Why can't I send an email?

    To use your existing pop email account to send email, you may need to disable password authentication in the outgoing email server settings in your email program. We do not provide you with an SMTP server to use in place of your email provider's SMTP server. In some cases, changing the outgoing SMTP port to 587 or 2525 instead of 25 also resolves the issue. If these suggestions don't solve your issue, you'll need to use a web-based email to submit.

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    (Video) Why Your iPhone Says SOS Only
  • 6.I installed the AOL browser and can no longer use the TengoInternet service.

    AOL disables certain features of the Internet Explorer browser when users select "Set AOL as default browser" during installation. If you already have AOL 8.0 installed, download a non-Microsoft browser such as Mozilla Firefox and use that browser to connect to TengoInternet.

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  • 7.I selected a link in an email and my "I have an internet connection" window jumped to the link. how not to break up

    Windows Vista and Windows Explorer: Change your browser settings by going to your browser's navigation bar and selecting Tools > Internet Options > Advanced > Then uncheck Use Windows to launch shortcuts again. Select Apply and then OK. Then close Internet Explorer and reopen it.

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  • 8.How do I protect my computer from adware, spyware, and other malware threats?

    It is very important that you frequently check for updates and frequently run an antivirus program such as AVG or Norton and a malware removal utility such as Ad-Aware, Webroot Spysweeper or SpyBot Search and Destroy to ensure your internet connection is not being throttled by Spyware and malware trying to use your internet connection. Like any public Internet connection, including dial-up, DSL, and cable, wireless networks are not inherently secure. Although we support customer-initiated security solutions such as virtual private networks, encryption, and personal firewalls, TengoInternet cannot guarantee or be responsible for their effectiveness. It is the customer's responsibility to take the security measures that best suit their individual needs. Your login, account and credit card information exchanged with TengoInternet is protected by SSL encryption. It's important to ensure that any sensitive personal or financial information you exchange with a website is protected by encryption. You can tell if you're connected to a secure website by looking in the lower-right corner of your browser. If you see a small closed padlock, you are connected to a secure site.

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  • 9.I'm seeing glitches on my connection that seem to come and go. What could be causing this?

    There are several things in your RV that can cause signal conflicts with your Wi-Fi adapter. If you are using a cordless phone on the 2.4GHz band, it can interfere with your network connection as they both work on the 2.4Gigahertz band. Also, microwave ovens are "noisy" on the radio spectrum and can emit radio waves that can interfere with your connection.

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  • 10My connection seems to be very slow. What is wrong?

    Spyware, Windows updates, and instant messaging clients can run in the background and hog your bandwidth, making it appear as if your connection suddenly dropped. You can use programs like Ad-Aware and/or Spybot Search & Destroy to test and make sure there is no spyware on your PC using your connection and keep your antivirus up to date to make sure it is is free of trojans and worms. or viruses on your PC slow it down as well.

    (Video) Solution: Windows does not detect Internet Drivers after formatting the PC

    Make sure your wireless adapter card is near a window that faces the wireless access point. Be sure to remove an aluminum sunshade from the window where the wireless card is located.

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How do I create a guest WiFi login page? ›

How to Set Up a Guest WiFi Network
  1. Open a web browser on your computer. ...
  2. Then type your router's IP address into the search bar. ...
  3. Next, enter your router's login info. ...
  4. Then click Guest Network. ...
  5. Next, select 2.4GHz or 5GHz and click Enable Guest Network. ...
  6. Then you can change the guest WiFi network name and password.
Jan 25, 2023

What is TengoInternet com? ›

Tengo is an industry leader in outdoor WiFi. With over 19 years of experience, we'll walk you through the entire process from design, to installation, management and support. Let us help you Get Connected today. Schedule a Consultation.

How do I connect to a coded WiFi? ›

You can connect to a WiFi network by scanning the QR Code from any smartphone or tablet. With the help of a QR Code generator for WiFi, you can create a QR Code that connects to the network automatically when scanned.

How do I connect to a travel WiFi? ›

To connect to your Portable Hotspot, first power it on, then locate your Portable Hotspot's unique network name (SSID) and password. Now find your Portable Hotspot's network name in the Wi-Filist of your smartphone or other device, and enter the password. That's it, you will now be connected to the internet.

How does Wi-Fi work at campgrounds? ›

Most campgrounds offer some sort of WiFi as an amenity. However, that could mean everything from a powerful connection with multiple mesh points to a single WiFi router at the park office. The connection speed will vary depending on your position within the park and how many other campers are using the network.

How much is tango internet? ›

$69.95/mo. For HD streaming, gaming, and video conferencing.

Do you need a password for guest Wi-Fi? ›

Should Guest WiFi Have a Password? All WiFi networks should have a password to prohibit unknown devices from connecting. While your primary network should have a more complicated password, it's acceptable for guest WiFi to have a simplified password that's easy to share and change if needed.

Can I have a guest Wi-Fi? ›

Many routers support a feature called guest networking, which creates a separate Wi-Fi network for friends and family to use when they visit. From the guest network, they can access the internet, but they can't access network resources like shared folders, printers, or NAS devices.

What is a guest Wi-Fi account? ›

Most Wi-Fi routers give you the ability to create what's called a “guest Wi-Fi” network. Unlike your regular Wi-Fi network that you and your family members use, the guest Wi-Fi network restricts what your guests can do in your network. Specifically, it gives visitors access to your Internet connection and nothing else.

Where do I find my Wi-Fi code? ›

How to find your wifi password on an Android Phone
  • Go to “settings” on your phone, then “wifi”.
  • Select “saved networks” and click on your home network.
  • Choose the share option and enter your password.
  • A barcode will appear with the wifi password written below.

How do I find my Wi-Fi access code? ›

In Network and Sharing Center, next to Connections, select your Wi-Fi network name. In Wi-Fi Status, select Wireless Properties. In Wireless Network Properties, select the Security tab, then select the Show characters check box. Your Wi-Fi network password is displayed in the Network security key box.

What is a PIN code for Wi-Fi? ›

The PIN (Personal Identification Number) Method is one of the connection methods developed by the Wi-Fi Alliance. By inputting a PIN which is created by an Enrollee (your machine) to the Registrar (a device that manages the wireless LAN), you can setup the wireless network and security settings.

How do I get internet while traveling in an RV? ›

Getting cellular internet (with a mobile hotspot or a 4G LTE home internet plan) is the best way to get high-speed internet in your RV most of the time. Once you wander away from cellular coverage areas, though, a satellite internet plan or a satellite hotspot will be the only way to connect.

Can I connect to my home Wi-Fi from anywhere? ›

There are a few different ways to access and manage your wireless router remotely. You can enable the remote monitoring option in some routers or use a DDNS service if you have dynamic IP to access and control the Wi-Fi router remotely.

What app gives U Free Wi-Fi? ›


Instabridge is an Android app that has the complete list of the WiFi hotspots added to the database from time to time. It gives you access to the Internet even without a data.

What app can I use for free Wi-Fi? ›

Avast Wi-Fi finder is a free application for Android, which lets you find free WiFi networks around you. It features regular updates that keep you alerted on the latest information about WiFi hotspots nearby. When you launch the application for the first time, your device needs to be connected to the Internet.

How to get unlimited WiFi in RV? ›

The best internet for RVs is portable 4G internet, like Nomad or Ubifi. It gives you the fastest and most reliable connection, with many options for unlimited data. There are also less expensive options for those who don't use their RVs as often.

Is it safe to use WiFi at a RV park? ›

The Risk of Public Wifi

Your computer and any other device you have connected to that network is, in a way, connected to every other person's computer or device on that router. Anyone who may want to snoop in on what you're browsing can simply find their way to your device on that router.

What app is better than Tango? ›

Other important factors to consider when researching alternatives to Tango Live include ease of use and reliability. We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Tango Live, including Vimeo, CloudApp, Loom, and Adilo.

Is Tango free to use? ›

Tango is a free Chrome extension that helps you create step-by-step documentation with screenshots and written instructions of the actions you're taking on a web browser.

Does Tango work outside of browser? ›

Note: Tango only works on web-based software/sites.

How does connect internet work? ›

It works by using a packet routing network that follows Internet Protocol (IP) and Transport Control Protocol (TCP) [5]. TCP and IP work together to ensure that data transmission across the internet is consistent and reliable, no matter which device you're using or where you're using it.

How does self install internet work? ›

When you choose to self-install, your internet provider will send you an installation kit in the mail. Once it arrives, follow the instructions to plug everything in and get your Wi-Fi working. Not all internet providers have self-installation options, though.

How does travel Wi-Fi work? ›

Portable Wi-Fi devices utilize 5G or 4G LTE networks and convert those signals to Wi-Fi signals. From there, the device will create a Service Set Identifier (SSID) that nearby devices can connect to. The number of devices and the wireless signal radius your device supports will vary by hardware and provider.

How do I connect my Roku to Tengo internet? ›

How to update your network settings
  1. Press Home on your remote.
  2. Scroll and select Settings.
  3. Select Network.
  4. Select Set up connection.
  5. Choose Wired or Wireless.
  6. If you select Wired, your Roku device will automatically connect to your network and the internet. ...
  7. Select your network from the list of available networks.
Nov 10, 2022

Can I connect to the internet without a provider? ›

Now, it's possible in many places to get a high-speed internet connection without a landline or cable television service. Depending on where you live, the best options for how to get Wi-Fi without cable or a phone line include satellite internet, fiber internet, 4G or 5G internet, fixed wireless or a mobile hotspot.

What happens when you cant connect to internet? ›

Restarting your modem and router should be the first thing you do when encountering an internet signal issue. Don't skip this step! This is almost always what tech support will ask you to try first, as it often solves the problem. To restart your equipment, unplug the power cable for 60 seconds and plug it back in.

What are the four things needed to connect to the internet? ›

  • Telephone line, modem, computer, and an ISP are the four things needed to connect to the Internet.
  • Once you have your computer, you really don't need much additional hardware to connect to the Internet. ...
  • Suppose you want to connect your computer to an Internet Service Provider (ISP) using an ordinary phone line.

How do I start my own internet at home? ›

There are four main steps to getting your new home online:
  1. Find an internet service provider (ISP)
  2. Install your equipment.
  3. Set up your wireless network.
  4. Connect your devices.
Dec 14, 2022

Do you have to pay for internet if you have your own router? ›

To get an internet signal, you always need to pay for that--no getting around that part. There's never a fee to use your own router, but there usually is a fee ($5-10 extra per month) to rent a modem from your cable or phone company.

Do you have to pay monthly for portable Wi-Fi? ›

Whether you have to pay a monthly fee for portable Wi-Fi depends on the provider. Some providers will charge a flat fee and a monthly fee for their data afterward.

Why won't my Roku recognize my Wi-Fi? ›

If your Roku isn't connecting to WiFi, it's likely due to a poor WiFi signal, a power or router issue, or a malfunctioning Roku.

Why can't I connect my TV to Wi-Fi? ›

Power reset your modem/router

Reconnect the power cable to your modem/router and ensure it's turned on. Wait until the device is finished making its connection to the internet and your network. Check your TV for the internet connection issues you were experiencing.

Why won't Roku TV connect to Wi-Fi anymore? ›

Check and fix connection issues with your Wi-Fi router. Restart your router and modem. Relocate your Roku device so it's closer to the router and has a strong signal. Contact Roku support.


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